Etsy France
Etsy France Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.9 star rating from 8 reviews; consumers are mostly dissatisfied and report frequent issues with orders, refunds and customer service.
Positive Feedback
Buyers like the wide product selection, discounts and easy access to many goods, making Etsy France reviews often note good variety and value.
Negative Feedback / Risk Areas
- Repeated Etsy France customer complaints about unresponsive customer service and inaccessible Help Center.
- Many reports of missing orders, delivery of goods problems and difficulty obtaining refunds or mailing labels.
- Account suspensions, billing and payout disputes cited by sellers and buyers.
Key Takeaways for Future Customers
- Expect strong product variety but prepare for possible delays and to follow up persistently on refunds.
- Document transactions and seek seller contact first before escalating due to limited support options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.9 star rating from 8 reviews; consumers are mostly dissatisfied and report frequent issues with orders, refunds and customer service.
Positive Feedback
Buyers like the wide product selection, discounts and easy access to many goods, making Etsy France reviews often note good variety and value.
Negative Feedback / Risk Areas
- Repeated Etsy France customer complaints about unresponsive customer service and inaccessible Help Center.
- Many reports of missing orders, delivery of goods problems and difficulty obtaining refunds or mailing labels.
- Account suspensions, billing and payout disputes cited by sellers and buyers.
Key Takeaways for Future Customers
- Expect strong product variety but prepare for possible delays and to follow up persistently on refunds.
- Document transactions and seek seller contact first before escalating due to limited support options.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glendale, California
The hair extensions I bought from my granddaughters for too long. I’m simply trying to return them and get my refund and the mailing label they sent me is not downloading and there’s no way to get a h
I was told Id be sent a mailing label but when it arrived this morning, I could not download it. The site kept telling me uh-oh problem.
Try again and I have not been able to do it. Theres no way to get a hold of anybody. Im very frustrated and upset.
My money is not gonna be returned. If I cant get this damn mailing label downloaded!!!
User's recommendation: You can buy these hair extensions on Amazon, which is much more reliable. They actually respond to you.
Antibes, Alpes-Maritimes
Recent order. Misunderstanding about engraving
It was not clear that I could only choose custom engraving AFTER paying and placing the order. The issue was resolved by the seller at that time.
Antibes, Alpes-Maritimes
My problem was solved
Problem with order. WUDN 6oz.
Woiden Hip Flask. Bamboo Sky.
I chose the option 'Engraved' but there was no possibility to choose an engraving for that option. Do I have to pay first?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marseille, Provence-Alpes-Côte D'azur
Fraud on the part of the seller
My name is Ms. Maljean Anna from France.
16/08/2023 I placed my order n 297937**** and paid in the clothing online boutique TheLeatherEssential, the total amount of the order amounted to 106,60 .
23/08/2023 I reseived a e-mail message with the notification of the sending of the order. I checked delivery records, As it turned out the other day, it was a lie. It was delivered pretty fast ...to US 01/06/2023 ! I demanded an explanation from the seller, and the vendor said "I shall keep the my theam abreast of the situation".
But it's been more than 48 hours since he's made contact.
So to summarise:
1.
the seller placed a fake delivery link to cheat the system Etsy;
2. once the investment has been made, the relationship with the seller ends.
- I will tell if he can refund my money
- Sellers post false links about product delivery
- It allows them to get money
Preferred solution: my money for a false order, strengthening customer protection on the site Etsy
User's recommendation: The seller is lying, don't pay!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Marseille, Provence-Alpes-Côte D'azur
No rate at this time
Put the wrong name on my sweatshirt ordered. Was supposed to have no name.
I did not want to have a name on the sweatshirt. I left the spot asking for s name blank.
Preferred solution: A new sweatshirt with no name on it
User's recommendation: I have no recommendations cause I don’t know how come this happened
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can not send you e-mail, I can not pay for my selected item
A bunch of extremly stupid people!
Dear Sirs,
Unfortunately I remember you very well!!! 3 full days I was trying to buy a skirt selected through your site!.
You are rejecting my password, my identity, I can not get help before registration. But I can not register because you are rejecting my password, my identity shall I continue? I can not put my telephone number as you demand France mobile but living in France I have Swiss mobile. Do you consider this as a criminal case?
And the reason is very simple French mobiles are working very badly in the mountains and I have an apartment in the mountains.
Several times I have called you. I was trying to write you a letter but it was rejected as I was not registered and I was not registered because. I could not get contact via telephone because I could not understand your machine. For you information I am professional interpreter and was interpreting for many international meetings including ones within the framework of the UN.
And it was a success even with people from India or Japan but not with your people! Your operator whom I finally contacted by miracle have helped me and she was trying speak better but in general her speaking was a disaster! You have the best selections of skirts in the Internet which In \have founded and the worst arrangements. As an optimist I thing that it could be worse and I am sure that you will manage to arrange it.
The only positive thing was your operator who was trying to help me. Bu of course I not pay for my brown skirt. I am glad that you are very far away- I am living in Ferney Voltaire(France) 7 km from Geneva(Switzerland) center.
Regards,
Boris Pikhanov, November 25, 2023, 12.10, Paris time, Swiss citizen, born in 1942.
N.B. As Usual my letter was rejected.
To send It I must register. But I can not register as you reject my password, my identification etc.
If it is not mockery the how do you name it?
DISASTER!!! 12.52.
Суббота, 25 ноября 2023, 10:19 +01:00 от Etsy :
Remember me?
User's recommendation: Neve ever deal with these people. I do not wish to be rude but to my mind they are not quite normal and probably are hating their clients and dreaming to turn their lives into a permanent disaster!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Didn't get our order with Falkel design
Company fixed the issue and I have been provided with apology.
Hi , we ordered with Falkel design à sign for our business in august 28th 2023.
From this day we didn't get it... we would like to know how to get à hold of the owner of the company.
Theres the tracking number for the order #299144****.
Looking forward to hear from you.
Preferred solution: Deliver product or service ordered
About my order that they shipped
I'm waiting for my order since the September 13th all I have is this nomber 300723****, my name is Leticha my is the frist time this happend to me iam very sad, I hope some one can help me with my order, thank you very much.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to reach Etsy support or Etsy Help Center
I am not using Etsy for more than 5 years, have no listing.
In Sep, noticed lots of mails from etsy about billing, illegal copy right, suspension of my account etc. But after suspension, another email saying my bill is ready for me to pay.
Today, I found in June, Etsy sent me security setting changed and if it's not me, then should contact Etsy Help center.
Both for billing problem, illegal copy right problem, and security problem, I need to contact Help center, while seems that I cannot use Help center if I cannot sign in?
I do not know what to do...
Preferred solution: Contact to Etsy to explain to me what is wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marseille, Provence-Alpes-Côte D'azur
Customer service cannot be contacted by phone
I spent over an hour trying to contact them. My issue is trying to gain access to my purchase downloads.
And I cant seem to reach them at ALL. After this I need to stop using Etsy and stick with Amazon!
Preferred solution: To get my situation of accessibility resolved so that I can receive my purchases
User's recommendation: Do not do business with a company that doesn’t have a phone number
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marseille, Provence-Alpes-Côte D'azur
Not received order
I have still not received my order and unable to get intouch with etsy
Website saying no purchases
Can you please help me with this issue i look forward to hearing from you soon thanks
- No customer service accesibility
Preferred solution: Full refund
User's recommendation: Don't buy from etsy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marseille, Provence-Alpes-Côte D'azur
Wheresmypackage
This sucks that you have no way of contacting yall about a package other than email some people prefer to talk to a person to find out whats going on as opposed to going back-and-forth on email and getting nothing resolved
- No way to contact a c over email or online chat
Preferred solution: Deliver product or service ordered
User's recommendation: no Nawabzada contact information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompte restreint
Bonjour je fais appel à mon compte automobile il est suspendu, merci de bien vouloir l'activer j'attends votre réponse méci
- Vente facile
- Bon sav
- Devrer ameliorer le sav
Preferred solution: Apology
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Colis
Company fixed the issue and I have been provided with full refund.
Je vous ai commandé un bracelet le 12 avril 2023. A ce jour je nai pas reçu le colis, par contre mon compte a été débité de 25,99
Pouvez-vous me dire où en est ma commande ou procéder au remboursement
Cordialement
Meesham Teemer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Mazamet, Occitania
Ordered product but not yet received it
Today I got an email requesting me to review the product. Product was ordered from NCPrintables on 1/26
- Liked previous products
Preferred solution: Deliver product or service ordered
No technical support
I am a seller and need an answer to a simple question. The help pages are an endless loop of frustration pushing you from one topic to another until you get frustrated enough to give up. There is NO human support method available that I can find or use.
Preferred solution: Information
User's recommendation: good luck
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